Episode Five features Mitche Graf, a successful businessman, podcaster, and author dispensing spot on business advice and discussing the importance of Customer Service!
My Key Takeaways:
If you don't fail, you can't truly appreciate what success means!
24 Hours a week, 7 months a year ideal. This guide-marker prompts him to identify inefficiencies and create systems in his businesses.
When starting a new business only spend money to improve the customer experience!
As customers we should hold businesses to a higher standard so that instead of just meeting our needs they are exceeding them.
If you can exceed your customer's needs they will stay as your customers and you won't have to acquire new ones.
Show notes and more can be found at EntrepreneursOver40.com
